[Console]::OutputEncoding = [Text.Encoding]::UTF8 $ErrorActionPreference = 'Continue' Write-Host "[*] Investigating application installation failures" Write-Host "" # Error code analysis Write-Host "=== Error Code Analysis ===" Write-Host "Error code -1978335212 (0x8A150054) typically indicates:" Write-Host "- APPINSTALLER_CLI_ERROR_INSTALLER_FAILED" Write-Host "- The package installer failed during execution" Write-Host "" Write-Host "[1] Checking system requirements and dependencies..." # Check Windows version $osInfo = Get-ComputerInfo | Select-Object WindowsProductName, WindowsVersion, WindowsBuildLabEx Write-Host "OS: $($osInfo.WindowsProductName)" Write-Host "Version: $($osInfo.WindowsVersion)" Write-Host "Build: $($osInfo.WindowsBuildLabEx)" # Check available disk space $disk = Get-WmiObject -Class Win32_LogicalDisk | Where-Object {$_.DeviceID -eq "C:"} $freeSpaceGB = [math]::Round($disk.FreeSpace / 1GB, 2) Write-Host "Free space on C: drive: $freeSpaceGB GB" Write-Host "" Write-Host "[2] Checking for conflicting installations..." # Check if any versions are already partially installed $installedApps = Get-WmiObject -Class Win32_Product | Where-Object { $_.Name -like "*AnyDesk*" -or $_.Name -like "*LINE*" -or $_.Name -like "*Adobe*Reader*" } | Select-Object Name, Version, IdentifyingNumber if ($installedApps) { Write-Host "Found existing installations:" foreach ($app in $installedApps) { Write-Host " - $($app.Name) v$($app.Version)" } } else { Write-Host "No conflicting installations found" } Write-Host "" Write-Host "[3] Testing individual app availability..." $failedApps = @( @{Name="AnyDesk"; Id="AnyDeskSoftwareGmbH.AnyDesk"}, @{Name="LINE"; Id="LINE.LINE"}, @{Name="Adobe Reader"; Id="Adobe.Acrobat.Reader.64-bit"} ) foreach ($app in $failedApps) { Write-Host "Testing $($app.Name)..." # Check if app is available in winget try { $searchResult = & winget show $app.Id --source winget 2>&1 if ($LASTEXITCODE -eq 0) { Write-Host " [OK] Package found in winget" # Extract some key info $lines = $searchResult -split "`n" foreach ($line in $lines) { if ($line -like "*Version:*" -or $line -like "*Publisher:*" -or $line -like "*Package Url:*") { Write-Host " $line" } } } else { Write-Host " [!] Package not found or access denied" } } catch { Write-Host " [!] Search failed: $($_.Exception.Message)" } Write-Host "" } Write-Host "[4] Checking system policies and restrictions..." # Check execution policy $execPolicy = Get-ExecutionPolicy -Scope LocalMachine Write-Host "Execution Policy: $execPolicy" # Check if running as administrator $isAdmin = ([Security.Principal.WindowsPrincipal] [Security.Principal.WindowsIdentity]::GetCurrent()).IsInRole([Security.Principal.WindowsBuiltInRole]::Administrator) Write-Host "Running as Administrator: $isAdmin" # Check Windows Defender status try { $defender = Get-MpPreference -ErrorAction SilentlyContinue if ($defender) { Write-Host "Windows Defender Real-time Protection: $($defender.DisableRealtimeMonitoring -eq $false)" } } catch { Write-Host "Cannot check Windows Defender status" } Write-Host "" Write-Host "[5] Testing direct download availability..." $downloadTests = @( @{Name="AnyDesk"; Url="https://download.anydesk.com/AnyDesk.exe"}, @{Name="LINE"; Url="https://desktop.line-scdn.net/win/new/LineInst.exe"}, @{Name="Adobe Reader"; Url="https://ardownload2.adobe.com/pub/adobe/reader/win/AcrobatDC/2300820555/AcroRdrDC2300820555_en_US.exe"} ) foreach ($test in $downloadTests) { Write-Host "Testing $($test.Name) direct download..." try { $webRequest = Invoke-WebRequest -Uri $test.Url -Method Head -UseBasicParsing -TimeoutSec 10 Write-Host " [OK] Direct download available (Status: $($webRequest.StatusCode))" } catch { Write-Host " [!] Direct download failed: $($_.Exception.Message)" } } Write-Host "" Write-Host "=== Investigation Summary ===" Write-Host "" Write-Host "Possible reasons for failures:" Write-Host "1. Package installer requirements not met (missing dependencies)" Write-Host "2. Antivirus/Windows Defender blocking installation" Write-Host "3. Insufficient permissions despite administrator status" Write-Host "4. Network connectivity issues to specific download servers" Write-Host "5. Package conflicts with existing system components" Write-Host "6. Windows version compatibility issues" Write-Host "" Write-Host "Recommended solutions:" Write-Host "1. Try direct installer downloads with elevated permissions" Write-Host "2. Temporarily disable real-time protection during installation" Write-Host "3. Use alternative installation sources or older versions" Write-Host "4. Install dependencies manually before main applications"